Customer Information客户必读

Shipping Information 关于发货

Please note that some of our clothing items require sourcing from both domestic and international suppliers, or are custom-made. As a result, we generally ship within 10 days after the order is placed. We kindly ask for your understanding that we are unable to accommodate rush orders. In the rare event that a product is out of stock, we will provide a full refund. We appreciate your patience and understanding.
敬请注意,本店部分服装需海内外调货或定制,因此一般情况下单后我们会在10天内发货。我们无法接受加急订单,敬请谅解。如遇个别产品缺货的情况,我们会给予全额退款。感谢您的耐心与理解。

Shipping Information 关于运费

Chinese customers enjoy free shipping.For customers in other countries, a shipping fee of $9.99 applies, with free shipping on orders over $200.

中国客户享受免费送货。对于其他国家的客户,将收取9.99美元的运费,订单超过200美元可享受免费送货。

Returns & Exchanges 关于退换货

本店退货会产生20%的手续费,并且贴身内衣物不接受退货。在下单前请仔细考虑您的购买。

如果礼服尺码不合适,您可以换成不同尺码的,但退换运费由您自行承担。

注意:交换仅适用于尺码调整,不接受更换款式。物品必须保持原始状态并附有标签。建议您仔细查看尺码表,以避免任何问题。谢谢您的理解。

Our store charges a 20% restocking fee for returns, and returns are not accepted for intimate apparel. Please carefully consider your purchase before placing an order.

If the dress does not fit, you can exchange it for a different size, but you will be responsible for the shipping costs for both the return and the new item.

Note: Exchanges are only for size adjustments and do not apply to different styles. The item must be returned in its original condition with tags attached. We recommend thoroughly checking the size chart to avoid any issues. Thank you for your understanding.

 

Contact Us 联系我们

WeChat微信: 806095459

E-mail: info@shaybliss.shop

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